PUBLIC UTILITIES

MADISONVILLE PUBLIC UTILITIES

Madisonville Utility Services
Water, Sewage, Trash & Street Lights
210 West Cottonwood
Madisonville, TX 77864

Phone: 936-348-2748

DIRECTORS

•Kevin Story
Director of Public Works
• Allen Castillo
Director of Waste Water Treatment Plant
• Mitch Puckett
Director of Water & Sewer Department
• Richard Byrd
Director of Streets Department

UTILITES

The City of Madisonville bills for Water, Sewer, Garbage and Street Lights on a monthly basis.

 

This is the billing cycle:

Your meter read will be transmitted from Beacon around the 13th of each month.
Bills are mailed on the 15th day of that month.
The bill is due by the 10th day of the following month.
If the bill is not paid by the due date, a late charge of 10% will automatically be added to your account.
Late notices are mailed  on the 11th and accounts must have delinquent balances paid in full by the 20th or service will be disconnected.
 To reinstate service, a re-connection fee of $50 plus past due bill AND current bill must be paid to restore service.
The returned check charge is $30.00 and will result in the loss of ability to pay by check.
Cancellation of water service must be made in writing.

YOU WILL BE CHARGED A $500 TAMPER FEE IF YOU TAMPER WITH OR TURN OFF YOUR WATER METER

ENDPOINT TAMPER OR DISCONNECTION WILL RESULT IN A $100 REPLACEMENT CHARGE

IN CASE OF EMERGENCY

If you have an emergency after working hours and on weekends, the Sheriff’s office will answer
936-348-2748 and will dispatch the City’s “Person-on-Call” to assist you.

 

UTILITY PROVIDERS FOR MADISONVILLE

Emergency: 1-866-322-8667

Call Before You Dig: 8-1-1

Customer Service (Residential)
1-888-286-6700

Customer Service (Commercial)
1-877-460-7067

Website Link

Order New,Move,or Change
Existing Residential Service:
1-800-288-2747

Website Link

(855) 802-3473
 
1 (800) 333-3474

Customer Service: 1-800-368-3749
Outage Information: 1-800-968-8243
Before You Dig: 1-800-669-8344

Website Link

4549 FM 1452 W
Madisonville, TX 77864

936.348.6945

Website Link

115 N Madison St, Madisonville, TX 77864
936-228-4999